Are you interested in launching your very own eCommerce business this year? You’re not alone—eCommerce sales in the United States are projected to surpass $1 trillion by the end of 2024, according to eMarketer.
We’ve all been there—dreaming of our own online store where we can sell our products.
Many have envisioned starting an eCommerce business, but only a few have turned that dream into reality. If you’re looking to build your online store but aren’t entirely sure where to begin, this article is your perfect guide. Hopefully, this step-by-step guide will help you to understand the best knowledge you require to start your eCommerce business. Ready to explore in depth and detail how to create one?
Here’s the perfect eCommerce website development guide to help you start an eCommerce business.
What is an Ecommerce Business?
Before we initiate on how to build an eCommerce store, you need to understand what an eCommerce business is. eCommerce refers to purchasing and selling products and services online.
According to the U.S. Census Bureau, online sales accounted for 15% of total retail sales in 2023, a figure that’s steadily increasing.
In the simplest of terms, an eCommerce website is your virtual storefront. It allows your customers to purchase what they want from the comfort of their desktop or mobile device.
Even though a store may have a brick-and-mortar presence, an eCommerce business operates solely through the Internet, making it the easiest and fastest way to make a quick purchase online.
What Are the Different Types of eCommerce Businesses?
Generally, there are four different types of eCommerce businesses:
- B2B (Business to Business): A B2B model involves selling products or services to other businesses. This model is ideal for handling bulk orders or managing recurring transactions.
- B2C (Business to Consumer): In a B2C model, businesses sell directly to individual consumers. The best example of a B2C eCommerce store is one that also has a physical retail presence, like Target or Walmart.
- C2B (Consumer to Business): In this model, individuals sell their products or services to businesses. An example is consumers offering feedback, content, or services to businesses in exchange for compensation. Websites like Fiverr are great examples of C2B transactions.
- C2C (Consumer to Consumer): This model enables consumers to sell products to other consumers. Etsy and eBay are prime examples of C2C platforms where people sell handmade crafts, vintage items, and other goods directly to other consumers.
Things You Need to Know: Starting an eCommerce Business in 2024
1. Choose Your Niche
This step is essential to follow if you’re going for a business-to-customer (B2C) website. If you already have a physical store or you’re looking to create a marketplace, then you can skip the following step.
In the case of a brick-and-mortar presence, your niche is already determined by the products you’re selling in your store. However, in an online marketplace, it’s the customers who drive the sales by listing their products.
First things first, if you’re planning to launch your eCommerce store, it’s crucial to know what type of products you wish to sell online. Whether it’s home decor or apparel, your product selection will shape your brand. To ensure profitability, focus on products that are best-sellers in your chosen niche. Conduct competitor analysis to see what’s trending. For example, “athleisure” has been a booming niche, with sales increasing by 36% in 2023, according to Statista.
Once you’ve identified the right niche, consider your audience. It’s important that your target market feels passionate about purchasing from you. A strong connection with your niche can significantly increase customer loyalty and repeat business.
2. Choose a Business Model
For every eCommerce presence, there are three different business models through which you can sell products online. Your choice will depend on how much control you want over the store.
- Dropshipping: Dropshipping is a model where you sell products without holding inventory. When a customer places an order, you purchase the item from a third-party supplier who ships it directly to the customer. This model requires minimal upfront investment but can result in lower profit margins. According to a report by Grand View Research, the global dropshipping market is expected to reach $557.9 billion by 2025, driven by its ease of entry and low risk.
- Wholesaling: Wholesaling involves purchasing products in bulk from manufacturers at lower prices and then selling them at retail prices. This model requires upfront capital for inventory and storage but allows for higher profit margins per sale. With wholesaling, you have greater control over product selection, pricing, and inventory management. However, it also carries the risk of unsold stock, which can impact profitability.
- Manufacturing: In this model, you create your products and sell them directly to customers. Manufacturing offers complete control over product design, quality, and branding, giving your business a unique edge. However, it requires substantial investment in production facilities, materials, and research. The rewards can be significant, with higher profits and stronger brand loyalty, but the risks are also greater due to the complexities of managing the entire supply chain.
Our eCommerce development services offer store solutions built on any of the above-mentioned business models.
3. Register Your Business
According to Harvard Business Review, a strong, memorable business name can increase brand recall by up to 70%. Once you have decided on the type of product you’re going to sell and the business model you’ll use for your eCommerce store, your next task is to select the best business name.
Your business name will reflect on your website’s domain and across other online platforms, including review sites and social media. Choose a name that’s unique, easy to remember, and available as a domain. Make sure to register your business legally and obtain the necessary licenses to operate.
This step not only legitimizes your business but also protects your brand.
4. Picking the Right eCommerce Platform
Choosing the right eCommerce platform is one of the most critical decisions you’ll make for your online business.
While there are plenty of options available, it’s essential to choose a platform that satisfies your business needs. Here are some popular platforms:
- Shopify: Known for its ease of use and extensive app ecosystem, Shopify is ideal for beginners and small to medium-sized businesses. It offers a range of customizable themes and integrates with various third-party tools, making it a versatile choice.
- WooCommerce: If you prefer flexibility, WooCommerce is a great option. As a plugin for WordPress, it offers robust customization options and scalability, allowing you to grow your store as your business expands.
- Magento: For larger enterprises with more complex needs, Magento offers unparalleled customization and scalability. However, it requires a higher level of technical expertise to manage effectively.
When choosing your platform, consider factors like ease of use, scalability, and customization options. If you anticipate rapid growth, ensure the platform can handle increased traffic and sales without compromising performance.
A study by Statista found that 29% of eCommerce businesses experienced significant platform-related challenges due to scalability issues, so make sure your choice can grow with you.
5. Designing Your Website
Your website is the digital face of your brand, and first impressions matter. A well-designed, user-friendly site can boost your conversion rates.
Here’s how to create a compelling eCommerce website:
- Choose a Theme or Hire a Designer: If you’re using platforms like Shopify or WooCommerce, you can select a theme that suits your brand. Many of these themes are customizable, allowing you to tweak colors, fonts, and layouts. For a more unique look, consider hiring a professional web designer who can create a custom design that reflects your brand’s personality.
- Make It Responsive: With over 54% of web traffic coming from mobile devices, your website must be responsive. It means your website can deliver seamless results on smartphones, tablets, and desktops. A responsive design not only improves user experience but also boosts your site’s search engine ranking.
- Essential Pages: Your website should include key pages like Home, About Us, Shop, Contact Us, and Privacy Policy. These pages not only provide important information but also build trust with your customers. According to a Nielsen Norman Group study, clear and easy navigation can increase user retention by 40%, so ensure your site is easy to explore.
6. Setting Up Payment Gateways
A smooth payment process is vital for customer satisfaction and can be a determining factor in whether a shopper completes a purchase.
Here’s how to set up payment gateways:
- Integrate Popular Payment Options: Customers expect flexibility in payment methods. Integrate options like PayPal, Stripe, and credit card processors to cater to a wide audience. PayPal, for instance, is trusted by over 400 million active users worldwide, making it a reliable choice for your store.
- Ensure Security: Payment security is non-negotiable. Implement SSL certificates to encrypt transactions and protect customer data. A study by the Baymard Institute found that 18% of customers abandon their carts due to concerns about payment security, so prioritize a secure checkout process.
- Ease of Use: Simplify the payment process as much as possible. Allow guest checkouts and minimize the number of steps required to complete a purchase. The smoother the process, the less likely customers are to abandon their carts. According to a study by Barilliance, the average cart abandonment rate is nearly 70%, so a streamlined checkout can improve conversions.
7. Adding Products
Once your website is set up, it’s time to populate it with products. How you present your products can make or break your online store’s success.
Follow these tips to ensure your products shine:
- High-Quality Images: Invest in high-quality images for each product. Clear, detailed photos can increase sales by 30%, according to a Shopify report. Consider multiple angles, zoom options, and even 360-degree views to give customers a comprehensive look at your products.
- Detailed Descriptions: A good product description does more than just list features; it tells a story. Describe the benefits, materials, and uses of the product. Incorporate keywords naturally to improve search engine visibility, but keep the tone conversational.
- Organize into Categories: Properly organizing your products into categories improves navigation and increases the shopping experience. Categories should be intuitive, allowing customers to easily find what they’re looking for. A well-organized store not only improves user experience but also encourages more browsing, increasing the likelihood of multiple purchases.
8. Implementing SEO Strategies
Search engine optimization (SEO) is the backbone of your online store’s visibility. Without it, your beautifully designed website might as well be invisible.
Here’s how to implement effective SEO strategies:
- Optimize for Search Engines: Start by identifying relevant keywords that your target audience is searching for. Tools like Google Keyword Planner or Ahrefs can help you discover high-traffic keywords related to your products. Integrate these keywords naturally into your website’s content, including product descriptions, titles, and meta tags.
- Meta Tags and Descriptions: Meta tags are like a sneak peek of your webpage. Ensure each page on your website has a unique meta title and description. These not only help search engines understand the content but also entice users to click on your site from search results. According to Moz, well-crafted meta descriptions can increase click-through rates by up to 5.8%.
- Quality Content: Content is still king. Regularly update your site with high-quality content, such as blog posts, product guides, and customer testimonials. Content marketing can drive organic traffic to your site, improving both your search rankings and customer engagement.
- On-Page and Off-Page SEO: Don’t just focus on what’s happening on your website. On-page SEO involves optimizing individual pages, while off-page SEO focuses on activities outside your website that impact rankings, like backlinks from reputable sites. According to Backlinko, websites with high-quality backlinks are 3.8 times more likely to rank higher on Google.
9. Setting Up Shipping Options
Shipping is a critical component of your eCommerce business, directly impacting customer satisfaction and your bottom line.
Here’s how to set up effective shipping options:
- Choose Shipping Methods: Decide which shipping methods you’ll offer. Will you provide flat-rate shipping, or will you offer free shipping to encourage more sales? A study by Invesp shows that 93% of online buyers are encouraged to purchase more products if free shipping is available.
- Integrate with Shipping Carriers: Partner with reliable shipping carriers like FedEx, UPS, or USPS. Many eCommerce platforms offer easy integration with these carriers, allowing you to automate shipping calculations and print labels directly from your website. This can save you time and reduce errors in the shipping process.
- Set Clear Shipping Policies: Transparency is key. Clearly outline your shipping policies on your website, including delivery times, costs, and return processes. Customers appreciate knowing what to expect, and clear policies can reduce cart abandonment. According to Statista, 56% of U.S. shoppers abandoned their carts due to unexpected shipping costs.
10. Testing and Launching Your Site
The moment of truth is here—your site is ready to go live. But before you hit that launch button, thorough testing is crucial.
Here’s a step-by-step guide to ensure a smooth launch:
- Perform a Full Site Audit: A comprehensive audit checks for any technical issues that could affect your site’s performance. Use tools like Google Search Console or SEMrush to identify broken links, missing meta tags, or slow page load times. A study by Kissmetrics found that 47% of consumers expect a web page to load in 2 seconds or less, so addressing these issues is vital.
- Test User Experience: Navigate through your site as if you were a customer. Test the product search, navigation, and checkout process to ensure everything is intuitive and glitch-free. Don’t forget to test the mobile version of your site—mobile shopping accounted for 72.9% of global eCommerce sales in 2021, so mobile responsiveness is a must.
- Payment Process: Run multiple test transactions to ensure that the payment process works seamlessly. Check for any delays or errors, as these could frustrate customers and lead to lost sales.
- Launch and Promote: Once you’re confident everything is working perfectly, it’s time to launch. Announce your site through social media channels, email marketing campaigns, and online ads. Create a buzz around your launch with promotions, discounts, or even a giveaway to attract initial traffic.
Concluding Thoughts
Starting an eCommerce business in 2024 offers incredible opportunities, but success requires careful planning and execution. When it comes to choosing the right platform, you want an eCommerce website which is user-friendly, follows the best SEO marketing strategy, and offers easy payment & shipping options. Always remember, the key is to stay adaptable, continuously optimize, and keep your customers happy and at the heart of every decision. Ready to turn your eCommerce dream into reality?
The time to start is now.
Branex is a premier custom website development company specializing in top-tier eCommerce solutions. We deliver high-end eCommerce websites tailored to your needs, utilizing platforms such as Shopify, Magento, and other bespoke software platform solutions.