SMS Privacy Policy

At Branex, we value the privacy of your communication and are committed to safeguarding your SMS contact and content data

“We do not sell, share, or disclose SMS contact information or message content to third parties under any circumstances.”

To learn more about how we handle sensitive information, refer to our complete Privacy Policy.

Collection and Use of SMS Data

We collect personal information that you provide to us when you engage in conversational SMS messaging with us.

This may include:

Your phone number

Messages exchanged during the conversation. We use the information collected to:

Respond to your inquiries and requests.
Communicate with you about services provided by us, appointments, questions, concerns, or other communications about your services with us.

Protection of SMS Data

Branex employs industry-standard security measures to protect your SMS data from unauthorized access, disclosure, alteration, or destruction.

We are committed to maintaining the confidentiality and integrity of your SMS communications.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Disclosure of SMS Data

Branex does not disclose SMS contact or content data to third parties unless:

Required by law
Necessary to protect the rights, property, or safety of Branex, its users, or others

Opt-In Consent for Marketing SMS Communication

We collect consent to send marketing-related SMS messages through two specific methods:

By Ticking a Checkbox on Our Website: During the process of filling out a form on our website, you will have the option to check a box to consent to receive SMS marketing communications from Branex, Inc. By selecting this checkbox, you are providing your express consent to receive promotional SMS messages from us.
By Responding to a Pre-Approval Email: You may also provide consent by responding to a pre-approval email we send you. By replying with your approval, you authorize Branex, Inc. to send you SMS messages related to our marketing offers, updates, and promotions.

In both cases, you are voluntarily providing us with consent to receive SMS messages for marketing purposes. Standard message/data rates may apply.

If you no longer wish to receive marketing SMS messages, you can opt out at any time by following the opt-out instructions provided in each message.

Meeting (SMS) Compliance in Our Marketing Communications

To fully comply with TCR and TCPA requirements, we adhere to the following practices for sending SMS to subscribers:

Prior Consent: We will only send marketing communications via SMS if you have explicitly opted in by providing your express consent.
Opt-Out Option: Every SMS marketing communication you receive will include clear instructions on how to opt out. You can opt out of receiving marketing messages at any time by replying “STOP” to any SMS communication.
Frequency Limitations: We will not send you SMS marketing messages more frequently than allowed under the TCR and TCPA guidelines.
No Automated Calls: We will not use pre-recorded or automated voice calls or SMS messages without your prior consent, where applicable.
Third Party Lead List: We do not use purchased lead lists or contact lists generated by third parties for SMS messaging. Only individuals who directly opted in with Branex are contacted.
No Link Shortners: We do not use generic link shorteners (e.g., bit.ly) or non-branded domains in SMS messages. All links are verified, branded, and secure.

Your Rights

You have the right to:

Access, correct, or delete received SMS or content data, except where retention is required by law.
Opt-out of marketing messages at any time by replying “STOP” to any SMS communication, in accordance with TCR compliance.

For assistance or to exercise your rights, please contact us at info@branex.com.

Changes to SMS Privacy Policy

Branex reserves the right to update or modify this SMS Privacy Policy at any time.

Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to periodically review this policy for any updates.

Data and Message Rates

Standard message and data rates may apply to SMS messages sent and received. You are solely responsible for any fees or charges incurred from your mobile carrier related to SMS communication with Beacon, Inc. Please verify with your MNO – Mobile Network Operator, like Verizon, AT&T, T-Mobile, etc., for data and messaging standard rates.

Contact Us

If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us at info@branex.com.

Our complete details include:

Address: 1801 Honeysuckle Rd, Dothan, Alabama 36305, United States

Phone: +1 (214) 736-2773.

Website: www.branex.com