From marketing to customer support, finance to travel, chatbots are ubiquitous. Chatbots’ unprecedented rise to fame is fueled by an aggressive push towards digital automation. With automation slowly but surely replacing humans, chatbots will become an integral part of your business. In fact, the success or failure of your business will depend on how you implement automation technology in the years to come.

Chatbots have become a buzzword lately. Despite all the hoopla surrounding chatbots, businesses are still bamboozled as to whether the chatbot technology is worth its salt or not. They are not clear about how to use chatbots to take their business to the next level.

Here is an infographic that shows you how you to capitalize on this burgeoning fad and reveal some interesting chatbot applications that your business can take inspiration from.

How Chatbots benefits your business